Assistant Practice Manager

Victoria Starkey, Public Benefits VA Assistant

As Assistant Practice Manager, Victoria handles a variety of tasks behind the scenes that help Elder Law of East Tennessee operate smoothly. She develops staff policies and procedures, assists with hiring and onboarding new staff, manages travel arrangements, supports continued staff education and attorney certifications, assists with scheduling appointments at our Johnson City office, and everything in between. No matter what task she’s working on, Victoria always keeps excellent client service at the heart of everything she does.


University of Southern Indiana, B.S. in Psychology, 2016

What is the problem you are best at solving for your clients?

I do a lot of behind-the-scenes work at ELET and help everything run smoothly. I do a little bit of everything, from HR to travel arrangements. No matter what I’m doing, my biggest goal is making sure we are doing all we can to provide our clients with the best experience.

What excites you about your work and the contribution you make to the ELET team?

One thing I love about ELET is our whole-picture approach; we are always looking at all angles to ensure we provide the best plans for our clients and that we are prepared for any issues that may arise. From Elder Care Coordination to Public Benefits and everything in between, we work as a comprehensive team and I am proud to be a team player in making things less challenging for our clients.

What do you love most about ELET?

Our personal connection with our clients sets us apart.  It is wonderful to work with people who have such a genuine interest in both clients and co-workers, and I love that we have the opportunity to develop long-term relationships with our clients and their families.

Where can we find you when you’re not working?

I love cooking and baking, spending way too much time browsing books at the library, and chasing after my two toddlers. On the weekends, my family and I love exploring local shops in town and trying out new recipes in the kitchen.

Fun facts:  

The holidays are my most favorite time of the year. My boys’ birthdays are in November, and with Thanksgiving and Christmas right after, it’s such a happy joyful time in my household. I even listen to Christmas music year round.